Política de Privacidad

1. IDENTIFICATION

2. INFORMATION AND CONSENT.

By accepting this Privacy Policy, users are informed and give their free, informed, specific and unequivocal consent for the personal details that they provide through the website with the URL www.oceanbooking.com (henceforth the “Website”) to be processed by OCEANBOOKING, as well as the data derived from their browsing and any other data they may provide in the future to OCEANBOOKING.

clearly and simply to facilitate their comprehension, determining freely and voluntarily if they wish to provide their personal details to OCEANBOOKING.

3. COMPULSORY NATURE OF PROVIDING DETAILS

The details requested in the Website forms are generally compulsory (unless the field concerned specifies otherwise) in order to fulfil the established purposes.

Therefore, if they are not provided or are not provided correctly, it will not be possible to attend to the same, without prejudice to what may be freely viewed in the Website content.

4. FOR WHAT PURPOSE WILL OCEANBOOKING PROCESS USERS’ PERSONAL DATA?

The personal data provided through the Website will be processed by OCEANBOOKING in accordance with the following purposes:

  1. Data provided for the making of bookings, whether through the Website or as a contact centre (call centre, email or chat) for individual or group bookings:

    • Managing the completion of bookings requested by the user

    • Sending confirmation or the documentation of the booking

    • In the event of providing consent to this end, the sending of commercial communications by OCEANBOOKING

    • Carrying out analysis into the use of the Website and ascertaining users’ preferences and behaviour.

  2. Data provided to become a registered user of OCEANBOOKING:

    • Managing the registration or deregistration request within the modality chosen by the user.

    • Verifying that the user fulfils the requirements for registering within the modality selected, providing that OCEANBOOKING deems it appropriate.

    • Processing and responding to the possible requests for information the user may submit.

    • Searching for promotions that match the needs the user has selected.

    • Sending personalised commercial communications by OCEANBOOKING

    • Carrying out analysis into the use of the Website and ascertaining users’ preferences and behaviour.

  3. Data provided through the form

    • Managing the users’ requests for contact and information through the channels provided for this purpose in the OCEANBOOKING websites.

    • Managing the request submitted.

    • Carrying out analysis into the use of the Website and ascertaining users’ preferences and behaviour.

  4. Data provided for the modification and cancellation of bookings:

    • Managing requests to modify or cancel their bookings submitted by users to OCEANBOOKING.

    • Sending the response to the request submitted to OCEANBOOKING.

    • Carrying out analysis into the use of the Website and ascertaining users’ preferences and behaviour.

  5. Data provided in order to send the Newsletter:

    • Managing the subscription to and/or cancellation of the Newsletter, carried out through the channel provided on the OCEANBOOKING Website.

  6. Data provided in the contact forms and Corporate website:

    • Managing the users’ requests for contact and information through the channels provided for this purpose in the OCEANBOOKING websites.

    • Managing the request submitted.

    • Carrying out analysis into the use of the Website and ascertaining users’ preferences and behaviour.

  7. Data provided in the basket restoration form:

    • Sending a reminder of the non-completed booking made by the user or, if applicable, the searches carried out by the user.

    • Carrying out analysis into the use of the Website and ascertaining users’ preferences and behaviour.

5. WHICH USER DATA WILL OCEANBOOKING PROCESS?

OCEANBOOKING will process the following categories of user data:

  1. Data provided for the making of bookings, whether through the Website or a contact centre (call centre, email or chat) for individual or group and room bookings:

    • ID details: forename, surname(s), nationality.

    • Contact details: email address, telephone number.

    • Goods and services transaction details in OCEANBOOKING: Purchased products and services or about which you express an interest.

    • Accommodation preferences.

    • Economic, financial and insurance data.

    • Other data: data provided by the interested parties in the open fields or in telephone calls.

    • Browsing data.

  2. Data provided to become a registered user of OCEANBOOKING:

    • ID details: forename, surname(s), address and nationality.

    • Contact details: email address, telephone number.

    • Username and/or holder identification codes and passwords.

  3. Data provided through the form: restoration of basket.

    • ID details: forename, surname(s), address and nationality.

    • Contact details: email address, telephone number.

    • Goods and services transaction details.

    • Other data: data provided by the interested parties in the open fields of forms available on the Website or in attached documents.

    • Browsing data.

  4. Data provided for the modification and cancellation of bookings:

    • ID details: forename, surname(s), address and nationality.

    • Contact details: email address, telephone number.

    • Goods and services transaction details.

    • Economic, financial and insurance data.

    • Other data: data provided by the interested parties in the open fields of forms available on the Website or in attached documents.

    • Browsing data.

  5. Data provided in the contact forms and Corporate website:

    • ID details: forename, surname(s), address and nationality.

    • Contact details: email address, telephone number.

    • Goods and services transaction details.

    • Other data: data provided by the interested parties in the open fields of forms available on the Website or in attached documents.

    • Browsing data.

  6. Data provided in the basket restoration form:

    • Contact details: address and email address.

In the event that users provide the details of third parties, they declare that they have the consent of such third parties and undertake to convey to them the information contained in the Privacy Policy, absolving OCEANBOOKING from any liability in this regard. However, OCEANBOOKING may carry out periodic verifications to confirm this fact, taking the applicable measures of due diligence in accordance with the data protection regulations.

6. WHAT IS THE LEGAL BASIS FOR PROCESSING THE USERS’ DATA?

The legal basis for processing your personal data are as follows:

  1. For the making of bookings, whether through the Website or a contact centre (call centre, email or chat) for individual or group bookings and rooms: the execution of the contract between the parties. For carrying out analysis into use of the website, the legitimate interest of OCEANBOOKING

  2. For the management of registration as a user: in the consent requested and, in the event of verification, fulfilment of the conditions on the part of the user, as well as for carrying out analysis into the use of the website, the legitimate interest of OCEANBOOKING. However, in the event of withdrawing your support, this will not affect the legitimacy of the processing carried out previously.

  3. For the restoration of basket form: in the consent that is requested and may be withdrawn at any time. However, in the event of withdrawing your support, this will not affect the legitimacy of the processing carried out previously. For carrying out analysis into use of the website, the legitimate interest of OCEANBOOKING.

  4. For the modification and/or cancellation of your booking in the execution of the contract between the parties. For carrying out analysis into use of the website, the legitimate interest of OCEANBOOKING.

  5. For sending contact and Corporate website forms: in the consent provided by the user. For carrying out analysis into use of the website, the legitimate interest of OCEANBOOKING.

  6. For sending contact and Corporate website forms: reminder: in the consent provided by the user. For carrying out analysis into use of the website, the legitimate interest of OCEANBOOKING.

The acts of consent obtained for the stated purposes are independent, so that the user may revoke only one of them without affecting the others.

To revoke such consent, the user will be able to contact OCEANBOOKING through the email address Info@oceanbooking.com.

7. WHICH RECIPIENTS WILL SHARE THE USERS’ DATA?

The users’ data may be transferred to:

  1. Data provided for the making of bookings, whether through the Website or a contact centre (call centre, email or chat) for individual or group and room bookings:

    • Companies that are part of or attached to OCEANBOOKING, all dedicated to hospitality, which will need access to your data for the proper provision of the services selected. Similarly, your data will be sent to those entities owned by the hotels with the goal that they understand the conditions of your stay (price, dates, services included...) some of them being possibly located outside the European Economic Area including in countries that do not offer a level of protection comparable to the Spanish level) with the sole end of being able to provide you with proper services.

  2. Data provided to become a registered user of OCEANBOOKING:

    • Companies in the same group as OCEANBOOKING, solely for internal administrative purposes and/or for the ends set out above.

  3. Data provided through the form: restoration of basket.

    • Companies in the same group as OCEANBOOKING, solely for internal administrative purposes and/or for the ends set out above.

  4. Data provided for the modification and cancellation of bookings:

    • Companies that are part of or attached to OCEANBOOKING, all dedicated to hospitality, which will need access to your data for the proper provision of the services selected. Similarly, your data will be sent to those entities owned by the hotels with the goal that they understand the conditions of your stay (price, dates, services included...) some of them being possibly located outside the European Economic Area including in countries that do not offer a level of protection comparable to the Spanish level) with the sole end of being able to provide you with proper services.

  5. Data provided in the contact and Corporate website forms:

    • Companies in the same group as OCEANBOOKING, solely for internal administrative purposes and/or for the ends set out above.

  6. Data provided in the basket restoration form: restoration of basket:

    • Companies in the same group as OCEANBOOKING, solely for internal administrative purposes and/or for the ends set out above.

In addition, the data may be accessed by OCEANBOOKING suppliers, such access being necessary for the appropriate fulfilment of the legal obligations and/or ends set out above. Such suppliers will not process your data for their own ends that have not been previously notified by OCEANBOOKING.

8. PRESERVATION OF DATA

Your data will be preserved for the following periods:

  1. Data provided for the making of bookings, whether through the Website or a contact centre (call centre, email or chat) for individual or group and room bookings: these will be preserved during the contractual relationship and, once this has ended, during the expiry period for legal actions that may result from the same.

  2. Data provided to become a registered user of OCEANBOOKING: so long as the user does not revoke the consent granted. However, in the event of withdrawing your consent, this will not affect the legitimacy of the processing carried out previously.

  3. Data provided through the form: restoration of basket: during the period needed to manage the request you sent.

  4. Data provided for the modification and cancellation of bookings: these will be preserved during the contractual relationship and, once this has ended, during the expiry period for legal actions that may result from the same.

  5. Data provided in contact and Corporate website forms: these will be preserved during the period needed to process and answer your request and, once this has ended, during the expiry period for legal actions that may result from the aforementioned request.

  6. Data provided in the restoration of basket form: restoration of basket: these will be preserved for 15 days following the abandonment of the booking.

9. RESPONSIBILITIES OF THE USER.

The users:

10. EXERCISING RIGHTS

Users may send a written communication to OCEANBOOKING, at the address provided in the heading of this Policy, or by email to info@oceanbooking.com, attaching a copy of their ID, at any time and free of charge, in order to:

11. SECURITY MEASURES

OCEANBOOKING will process the users’ data at all times in a completely confidential way and observing the duty of secrecy regarding the same, in accordance with the provisions of the applicable regulations, taking to this effect the measures of a technical and organisational nature needed to ensure the security of their data and avoiding their unauthorised alteration, loss, processing or access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.